FAQs on Zaydu Food delivery areas
Where do you deliver?
Zaydu current offers delivery within the province of Ontario. We will be expanding our service to other provinces in the coming months. Follow us on facebook, instagram for all our major announcements.
How often do you deliver?
All our meals are delivered once a week on Wednesdays between 4 and 11pm EST. In certain situations if we are unable to get entry to the residence your package will be delivered the following day. Alternatively, you may also be able to arrange for pickup in certain situations.
How long are my meals in transit?
In most cases your food will arrive by end of day Wednesday (4-11pm EST). There could be a delay of an additional day if delivery falls on a statutory holidays. Although rare there could be situations where food will not arrive for up to 2 days to get to your door, depending on where you live. We"ve made and tested our packaging to keep meals nice and cool for up to 60 hours 48 for shipping and 12 hours at your doorstep. While our delivery partners work hard to make sure all our customers receive their orders in that time frame, occasionally unforeseen restrictions can lead to a delay. If for any reason your meals don"t make it to you in that 2-day time frame, let us know at orders@zaydu.com so we can check with the carrier and make this right. Alternatively, you can also call or text us at 289 -644-9474.
How much does shipping cost?
Any shipping charges will be available at checkout. Factors include where you're located and the meal plan you've selected..
Who will be delivering my meals?
To ensure your meals arrive quick and fresh, we've partnered with a number of different shipping carriers.
We'll use whichever partner is able to get your meals to you as fast as possible, based on where you live.